Shipping policy

Last updated: February 21 2026

At Sanshi Mart, we are committed to delivering your orders safely and on time. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Order Processing Time

  • Orders are processed within 1–3 business days after successful payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

  • Processing time does not include shipping or delivery time.

2. Shipping Locations

  • We currently ship across India.

  • At this time, international shipping is not available.

3. Estimated Delivery Time

  • Standard delivery typically takes 4–8 business days, depending on your location. (sometimes more than the given days)

  • Delivery timelines are estimates only and may vary due to courier partner delays, weather conditions, or other unforeseen circumstances.

4. Shipping Charges

  • Shipping charges, if applicable, will be calculated and displayed at checkout.

  • Any promotional or free-shipping offers will be clearly mentioned on the website.

5. Cash on Delivery (COD)

  • Cash on Delivery is available for eligible pin codes.

  • Sanshi Mart reserves the right to verify COD orders before dispatch.

  • Additional COD charges or advance payments (if applicable) will be displayed at checkout.

6. Order Tracking

  • Once your order is shipped, you will receive a tracking link via email or SMS.

  • You can use the tracking details to monitor the status of your shipment.

7. Delays & Non-Delivery

  • Sanshi Mart is not responsible for delays caused by courier partners, incorrect address details, customer unavailability, or events beyond our control.

  • In case of repeated failed delivery attempts due to customer unavailability, the order may be returned to us, and return shipping charges may be deducted.

8. Damaged or Missing Packages

  • If your package arrives damaged or tampered, please contact us within 24 hours of delivery with clear images or videos of the package and product.

  • We will investigate the issue and provide a suitable resolution in accordance with our Return & Refund Policy.

9. Incorrect Address

  • Customers are responsible for providing an accurate and complete shipping address.

  • Sanshi Mart will not be liable for non-delivery due to incorrect or incomplete address details provided by the customer.

10. Contact Information

For any shipping-related questions or concerns, please contact us:

📧 Email: sanshimart@gmail.com
📞 Phone: 9380760810 | 8660893499

Note

Sanshi Mart reserves the right to update this Shipping Policy at any time. Changes will be effective immediately upon posting on the website.